Product quality is the extent to which a good service or combination thereof solves a problem or meets a need. For a product to have any real value, it has to have some kind of quality or, hopefully, a high level of quality. In other words, it needs to actually solve a problem for the consumer or meet a need. By doing that our product can be a source of value. Just being different or being new doesn’t make a product. It doesn’t give a product quality, so we really have to focus on solving a problem or meeting a need for our product to deliver value and to have some high level of quality. Quality products help to maintain customer satisfaction and loyalty and reduce the risk and cost of replacing faulty goods. Floor Gardens can build a reputation for quality by gaining accreditation with a recognized quality standard. Regardless of what industry we’re involved in, our customers aren’t going to choose you solely based on price, but often on quality. In fact, studies have shown that customers will pay more for a product or service that they think is made well or exceeds the standard.
Innovation is the multi-stage process whereby organizations transform ideas into new/improved products, service or processes, in order to advance, compete and differentiate themselves successfully in their marketplace , Innovation is production or adoption, assimilation, and exploitation of a value-added novelty in economic and social spheres; renewal and enlargement of products, services, and markets; development of new methods of production; and the establishment of new management systems. It is both a process and an outcome. Workplace creativity concerns the cognitive and behavioral processes applied when attempting to generate novel ideas. Workplace innovation concerns the processes applied when attempting to implement new ideas. Specifically, innovation involves some combination of problem/opportunity identification, the introduction, adoption or modification of new ideas germane to organizational needs, the promotion of these ideas, and the practical implementation of these ideas.
Innovation is the specific function of entrepreneurship, whether in an existing business, a public service institution, or a new venture started by a lone individual in the family kitchen. It is the means by which the entrepreneur either creates new wealth-producing resources or endows existing resources with enhanced potential for creating wealth.
Floor Gardens’s Customer commitment is a retention strategy that focuses on keeping people loyal by consistently delivering on the brand’s value proposition and fostering relationships. Our Commitment to customers is a marketing concept that emphasizes the complete customer experience, from initial contact to post-purchase support. Floor Gardens practicing customer service also delivers on its brand promise and builds long-term relationships with its buyers. This strategy is based on the notion that it is easier to retain existing customers than acquire new ones. The goals of our customer commitment statement are to increase consumer satisfaction, build long-term relationships, provide a return on investment (ROI), improve loyalty and ensure clients become repeat buyers, and recommend the brand to their peers. To build loyalty and loyalty, a business must deliver on its brand promise over time. It means investing in research and development (R&D) to ensure products meet customers’ needs and expectations, investing in new technology, educating employees about company practices and values, building partnerships with other organizations that share similar values, engaging in charitable activities, and more.